Support Cloud Privacy Policy Overview

Support Cloud is committed to protecting your data. This overview explains how we handle, process, and store information across our platform. 🔒

📁 Data We Collect

• Customer contact details (email, name, org)
• Ticket content, attachments, and agent comments
• Usage metrics and log data

🧩 How We Use Data

• To deliver platform functionality and support
• To improve feature performance and reliability
• To monitor for abuse and ensure compliance

🌍 Data Hosting

All data is hosted in U.S. or EU regions, depending on your organization’s location. We maintain SOC 2 Type II and ISO 27001 compliance certifications.

🧯 Need More Details?

Full legal text is available at supportcloud.com/privacy. You can also contact our Data Protection Officer (DPO) via [e-mail].