User

Zach Wermich

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Total activity 87
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Activity overview

Latest activity by Zach Wermich

  • Zach Wermich created an article,

    Ethics and AI-Driven Support

    As we integrate AI, transparency is paramount. Our reports outline how ML is used to categorize tickets while protecting data privacy.

    • Zach Wermich
    • 1 follower
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  • Zach Wermich created an article,

    Accessibility for Inclusive Support

    Our Help Center meets WCAG standards, featuring screen-reader compatibility and high-contrast options for an inclusive environment for all users.

    • Zach Wermich
    • 1 follower
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  • Zach Wermich created an article,

    Communication for Planned Maintenance

    We provide 72-hours notice for work affecting core systems. This allows teams to adjust production runs or schedules proactively.

    • Zach Wermich
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  • Zach Wermich created an article,

    Official Service Announcement Hub

    Operational EngagementStay informed via the official status dashboard. This prevents surprises like planned maintenance outages during peak business hours.Impact AssessmentsEach notice includes a d...

    • Zach Wermich
    • 1 follower
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  • Zach Wermich created an article,

    Handling Sensitive Physical Documents

    Follow clean-desk policies and store sensitive documents in locked cabinets. Digital files must be encrypted during transfer to ensure privacy.

    • Zach Wermich
    • 1 follower
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  • Zach Wermich created an article,

    Whitelisting Authorized Services

    Ensure uninterrupted connectivity by adding our IP ranges to your safe list. This prevents firewall interference with critical API or diagnostic data.

    • Zach Wermich
    • 1 follower
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  • Zach Wermich created an article,

    Audit Readiness and Compliance Packs

    Regulatory audits are resource-intensive. We provide Compliance Packs to drastically reduce audit discovery time for Healthcare and Finance.

    • Zach Wermich
    • 1 follower
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  • Zach Wermich created an article,

    Data Redundancy and Failover Plans

    For Finance and Tech, data loss is a critical risk. Our geo-redundant architecture mirrors data, ensuring records remain accessible during catastrophes.

    • Zach Wermich
    • 1 follower
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  • Zach Wermich created an article,

    Compliance Certifications and Reports

    Verify our posture by viewing SOC2, ISO, and HIPAA audit summaries. We maintain high standards to support regulated industries globally.

    • Zach Wermich
    • 1 follower
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  • Zach Wermich created an article,

    Emergency Shutdown and Safety

    In operational emergencies, follow established shutdown procedures. These protect personnel and expensive capital equipment across all facilities.

    • Zach Wermich
    • 1 follower
    • 0 comments
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